Notes for Aruba APs Debugging & Troubleshooting¶
In case the Aruba AP (instant) is not connected to the IoTC i.e. the device is not listed in the gateway list or no EnOcean telegrams are visible on the egress of the IoTC. Try the following steps. Please consider that the commands syntax might change with new Aruba OS releases. The commands were tested with Aruba OS 8.8.x.
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Show the IoT configuration. Get show and confirm the showed information correspond with the inputs provided before.
aa:bb:cc:dd:ee:ff # show iot transportProfile myProfile -
Show & check connected USB devices. Example output is attached. For proper communication an
EnOcean USBdevice must be connected to the AP.aa:bb:cc:dd:ee:ff # show usb devices USB Device Info --------------- DeviceID APMac Vendor ID Product ID Manufacturer Product Version Serial Class Device Driver Uptime -------- --------------- ---------- ------------ ------- ------- ------- ----- ------ ------ ------ d3adas.. aa:.. 0403 6001 EnOcean GmbH EnOcean USB 300 DC 2.00 FT55W4A9 tty ttyUSB0 ftdi_sio 24m34s -
Check the configured IoT Configuration status.
...represents omitted information.aa:bb:cc:dd:ee:ff # show ap debug ble-relay iot-profile ConfigID : xx ---------------------------Profile[myProfile]--------------------------- authenticationURL : ... serverURL : ... ... -------------------------- TransportContext : Connection Established Last Data Update : 2021-06-14 15:01:20 Last Send Time : 2021-06-14 15:01:19 TransType : WebsocketIf
TransportContextdisplays an error message, please follow up on the meaning of the message. Please consider it can take few seconds to build the connection. -
To check if EnOcean telegrams are being received and forwarded via the established connection please use the following command and watch if the
Websocket Write Statsincreases after a known EnOcean telegram transmission. Also check for changes inLast Send Time....represents omitted information.aa:bb:cc:dd:ee:ff # show ap debug ble-relay report ---------------------------Profile[myProfile]--------------------------- WebSocket Connect Status : Connection Established WebSocket Connection Established : Yes Handshake Address : ... Refresh Token : Not Configured Access Token : ... Access Token Request by Client at : 2021-06-14 14:18:32 Access Token Expire at : 2021-06-14 15:18:32 Location Id : ... Websocket Address : ... WebSocket Host : ... WebSocket Path : ... Vlan Interface : Not Configured Current WebSocket Started at : 2021-06-14 14:18:42 Web Proxy : NA Proxy Username&password : NA, NA Last Send Time : 2021-06-14 14:30:35 Websocket Write Stats : 8278 (1454156B) Websocket Write WM : 0B (0) Websocket Read Stats : 0 (0B) -
If there are any issues you can get additional log messages by running the following command.
aa:bb:cc:dd:ee:ff # show ap debug ble-relay ws-log myProfileIf you struggle with the connection of an Instant Aruba AP please contact the Aruba technical support.
For debugging enterprise connected Aruba AP, via an Aruba Controller please use these commands instead.
#Show profiles show iot transportProfile myProfile #Show USB devices show ap usb-device-mgmt all #Show status and report show ble_relay iot-profile show ble_relay report <iot-profile-name> #Show Log show ble_relay ws-log <iot-profile-name>